Our Labor of Love: Pushing Ag Perception Toward Reality.

By Roger Reierson, May 10, 2010

Every agency search begins with the words, “So, tell me a little about your agency.” And that’s a good place to start because the response always reveals how well or poorly the suitor-agency represents its own brand.

Perception-Soybeans

Whenever I’m asked to talk about AdFarm, I try never to use the phrase “ad agency.” It’s inaccurate and a limited depiction of what we do.  Our deeper connections yield deeper insights and our deeper insights result in higher-impact communications. It would be more accurate to say that we are an agricultural company focused on connecting clients to their farmer-customers and influencers —through social media marketing, digital, direct, advertising, public relations and consulting.

Rhetoric, Inc.

Lately we’ve been helping more clients connect with their influencers – or end-consumer audience in matters of perception.  Portrayal of U.S. agriculture in popular movies, books and general media have trended in the negative for the past few years and we’ve been helping some of our clients use that national spotlight on agriculture to their advantage.

We have taken up this charge in one of the nation’s most ag-heavy areas with the California Agricultural Communications Coalition (CACC).  The CACC seeks to reconnect growers and consumers within the state on behalf of more than 100 ag associations, groups and other stakeholders (In fact, AdFarm has just opened a new office in Sacramento to keep focusing on opportunities in California.). We’re helping CACC and other clients turn the one-way rhetoric and biased monologues into conversations about agriculture that are fully informed.  And you can’t do that with traditional advertising alone.

Today’s Partner vs. Yesterday’s Ad Agency

Traditional advertising may be appropriate as a supplementary element of the strategic approach, but in today’s world some of our client’s messages will never be digested unless they are being spoken by a third party.  Often, the only way to reach those third parties and make them care enough about your message to repeat it is through efforts in PR, digital and social media. Any company that calls itself (or thinks of itself) simply as an ad agency, likely won’t stay in business for long. Communications needs are much more complex than in the past.

To that end, so are agency searches. Selecting a communications agency partner can be an arduous process – certainly one you don’t want to repeat a year or two later. So I highly recommend that any agency search include the assignment of paid short-term sample projects. We feel this gives prospective clients the best look at our process, and they’ll also get some valuable work moving. Most important, the prospective client will be in a better position to make a confident decision in the end.

Right Tool for the Right Job

Ultimately, you want to know that your communications partner not only has the sharpest and widest variety of tools at their disposal, but that they know how to use them with precision. The better you know the market’s customer, the better chance your strategy is on target. Deeper insights equal better strategy. While we at AdFarm have the tools, talent and collective experience to reach customers in any market or situation, we maintain a deliberate focus on agriculture and those precise markets our agricultural clients need to reach.

What do you think makes agriculture such a unique industry to be part of?

Roger Reierson is the President and Managing Partner of AdFarm — visionary, brand shepherd, connector and innovator.

A lesson in purchaser behavior — straight from the horse’s mouth

By Tracy Barfield, April 26, 2010

Spring has sprung in the Midwest. Horses are shedding their heavy winter coats and I’m about to shed some serious cash. In order to start the season off right, I need to replenish my stock of tack, supplies and supplements. 

    

 

Two good consumers -- Tracy and Darlin'

Two good consumers -- Tracy and Darlin'

 

 

 

 

 

 

 

  

 

Hoof health and word-of-mouth

I’ve had all winter to read and prepare for spring. But I also look to others for help. Studies show that word-of-mouth, brand reputation and associated brand loyalty are hugely important among horse enthusiasts. I’m no exception: if I don’t buy the same brands my grandfather did, I’m probably going to listen to my best friend. My grandfather had horses that pulled, horses that raced, horses with cow sense and saddle horses that covered miles of terrain with ease.  My best friend is an early adopter who consistently tries the newest stuff out there. She’s ridden in every discipline and accepts only the best. And where does all this thinking get me?

 Just say whoa

Well, I can tell you that I already know exactly which brands of saddle soap and leather preservative I’ll buy this year, along with half my deworming choices – the latter decisions are based on experience and rotation schedules . But when it comes to supplements, I’ll chat with friends about their choices and find out how their horses’ hooves look, before I make my decision. My vet may get tired of my questions, but I think this is the year I learn enough to make a qualified decision about using joint supplements to keep my horse’s knees and hocks in good working order.

Will I make another saddle purchase this year? Likely not. My Pessoa  is broken in and rides perfectly. New leathers, irons, bridle and bit? I’m good there, too. But I’ll definitely re-stock with new curry combs and brushes and once I find my faves, I won’t be quiet about what I like.

 While the act of purchasing has evolved with Internet use, my local tack shops have responded with competitive pricing.  Personally, I’ll split my purchases between a catalog supplier and the local tack shop, where individualized service reigns supreme.

 Back in the saddle, sooner

 I don’t see this as a complicated or onerous process. I want marketers to be interested in my needs and likes. But timing is everything for horse enthusiasts. Because making good use of my precious time means I’ll be quicker to get back in the saddle each year.

Do you or your clients have this kind of insight into audiences?  Do you see how it could be valuable?

Tracy is a horsewoman by birth, profession, hobby and certification. At AdFarm she puts her horse sense to work on animal health and nutrition accounts. You can follow her on Twitter @farmgirl76

The power of choice – liberating or debilitating?

By Ron Wall, April 1, 2010

diceAn article about consumer choice in the Globe and Mail’s Adhocracy column caught my attention the other day.

The article focuses on a new book called The Art of Choosing.  Author Sheena Iyengar, a professor at Columbia Business School, asks why we make the choices we do, when it comes to making a purchase. Is it science or just the luck of the draw?

In the article, Iyengar offers plenty of support for the theory that although we might think we make  well-considered choices, we really don’t. As an example, she points to the 2000 U.S. federal election. Ms Iyengar states that thousands of Florida voters cast their ballots for George W. Bush simply because his name was at the top of the ballot.

 We can’t get no satisfaction.

Part of our problem is the barrier of too much. Without question, consumers have more choices in the marketplace than ever before. In her book, Iyengar notes that “while the average U.S. grocery store offered 3,700 products in 1957, it now offers about 45,000. Meanwhile, the number of consumer goods available in the United States jumped from about 500,000 in 1994 to almost 700,000 by 2003. Yet research shows that consumers are perhaps more restless and certainly less satisfied than they’ve ever been.”

Far from creating more personal freedom, one of Ms. Iyengar’s studies suggests that too much choice might instead caise a kind of “consumer paralysis.” But we’re in complete control of our wallets, right? Maybe not.   

Iyengar finds “compelling evidence that people may not really know what they want, or even why they want what they say they want. (This alone has the potential not just to throw marketing research into a spin, but also the very basis of economics, which seeks to study how people maximize their utility.)”

So what does this have to do with agri-marketing? Everything, because whether you’re in the market for a soft drink or a post-emergent herbicide, you have to make a choice.

How do you decide which products to choose? How do marketers influence those choices? 

For more on the subject, you can watch a one-on-one interview with Sheena Iyengar and Globe and Mail writer Simon Houpt. And whether you watch it or not, you’ve made a choice.

 Ron Wall is a writer at AdFarm. He believes in free will, as it applies to online shopping.

Does agriculture think different?

By Scott Samoleski, March 31, 2010

Risk. It’s a concept that infiltrates more business and personal conversations than you can imagine.  We manage risk, deflect risk, accept risk, analyze risk, cut risk and absorb risk. Heck, we even play Risk.  But what does taking a risk really mean?

 Start with a simple definition: risk is the quantifiable likelihood of loss or less-than-expected returns.

 So if you risk, you might lose. And the reality is that nobody likes to lose, especially in front of their peers.  Losing doesn’t look good and it doesn’t feel good.

 How far do we go to avoid losing? 

When an outcome is tangible, sometimes public and most often embarrassing it’s tempting to run the other way.  And even if you miss a tremendous opportunity by playing it safe, who’s to know?  Lost opportunity can just silently drift by, with nobody being the wiser. No public shame, no negative judgments of competence issued.  Just safety and comfort, thank you very much.

 But avoiding risk doesn’t make for great communications.

Take Apple computers, for example. In my humble opinion, the greatest ads ever run were the 1997 “Crazy Ones” series developed for Apple by Chiat/Day.  They anchored the Think Different campaign  which is credited with restoring  Apple’s then-lagging reputation.

The commercials featured black and white film footage of the “Crazy Ones,” people like Albert Einstein, Martin Luther King, Jr., John Lennon and Gandhi. The voiceover was performed by actor Richard Dreyfus and the script came from Chiat/Day’s Craig Tanimoto.

 

The significance of the spot is much bigger than marketing or brand development: it’s about inspiring courage.  It’s also about client and agency pushing themselves to a point of vulnerability because taking that risk was fundamental to achieving truly great things.

“Crazy Ones” risked failure because they knew it could lead to significant success.

On any given day in agriculture we make decisions that favor managing risk and mitigating failure.  But hopefully we also make other, tougher decisions — accepting failure as a possible outcome.

Because we know that taking risks is OK, right?

 

Scott Samoleski is Team Lead at AdFarm. He takes more risks than most of us – and wins more often than he loses.